Here’s the tl;dr version. YES!
Ok, now more explanation.
I recently saw a Shopify Partner ask in a Facebook group if their merchants need to be concerned about the ADA (American with Disabilities Act) for their e-commerce store. The Shopify Parter asked if merchants should be “worried for inspections” and “is accessibility a ‘thing’ now”.
Let me be very clear. Accessibility is ‘a thing’ and absolutely should be considered for all websites. Not just because a merchant can be subject to the ADA, but for one simple and incredibly important reason.
When you ignore accessibility, you are ignoring revenue!
Accessibility doesn’t always mean users are blind or hearing impaired. What if a customer is color blind and can’t distinguish between certain variant colors, they have severe migraines where parallax images make them dizzy and can’t look at your product images, or they use 200x zoom on their computer so they can see 14px font.
Shopify announced in early 2019 that they will take significant efforts to improve accessibility issues surrounding the Shopify platform, themes, apps and other aspects of the ecosystem. Not doing this from the beginning is a huge miss, but any progress is better than nothing I suppose.
Web Content Accessibility Guidelines (WCAG) 2.0 has been accepted as the standard for international accessibility.
Now the other part of the Shopify Partners question was if merchants should be “worried for inspections” and that’s a bit harder to answer. Personally, I think everyone is subject to inspections so you should treat your website as such.
There has been a lot of publicity in the last year or so on websites that have been through litigation. Organizations such as Dominos and Beyonce’s Parkwood Entertainment got hit hard in early 2019 and set the example for websites to come.
This does not mean that you must be a large organization to be sued. Only the well recognized brands will reach media frenzy so it’s important to take steps now that move you in the right direction.
Here’s a few quick things that you can do today that doesn’t require you to be a developer.
- Body fonts should be similar to Helvetica Neue, Playfair, PT Sans, Lato, Roboto, and Montserrat.
- Body copy should be at least 16px though I usually aim for 18px.
- Avoid body content in light colors
- Use a high color contrast ratio with text for readability such as almost black text with almost white background or visa versa
- Line spacing should be 1.5
- Always add alt text to images
- White space is your friend
- If you must use a video, add close caption and turn off autoplay
Take a look at your site. Do you hit the mark with all of these easy ways to improve accessibility for your site? If not, get to it! You may also be “too close” to your website. I also offer a Website Review if you don’t have the time to take a look.