Refund policy

The Terms and Conditions contain the full policies and legal terms.

If the app is not performing as you expected, please contact me before uninstalling.

I’m a small, independent business so it’s in both of our interests to find a solution to any problem, getting you the most value from my apps. An uninstall and refund request should not be the first option.

JSON-LD for SEO refund policy

If JSON-LD for SEO cannot be installed into your theme automatically, contact me at support@ilanadavis.com and I’ll be happy to investigate with you. Every theme on Shopify should be able to install the app without issue however we are unable to work with headless stores.

A refund will only be given if JSON-LD for SEO cannot be installed.

Refunds will not be given if:

  • the JSON-LD structured data is exported into a valid format for Schema.org Schema Markup Validator, or
  • your theme has incorrect structured data that Schema.org Schema Markup Validator or the Google Rich Results Testing Tool is also reporting, or
  • your search listings do not change or you do not get Rich Results or other search enhancements since this is controlled by Google and other search engines and no one is able to control these except for them, or
  • JSON-LD for SEO is unable to access the structured data for your product reviews or if a 3rd party app breaks the integration.
  • you changed your mind. 

If you think you have an installation problem, contact me at support@ilanadavis.com.