Add Purrrrsonality To Your Customer Experience

By Ilana Davis

No one really wants to interact with robots. Shocking, I know!

We want to feel special and important despite the fact that we are glued to our social feeds.

Just because we live in a world where everything is online, doesn’t mean we can’t show our personalities or make things feel more personal.

My husband ordered some dice online and got a nice little surprise when he opened the package.

The invoice had pictures of three cats with a checkbox, the title of Inspector 1, 2, or 3 respectively, and some details on how to learn more about the inspectors. Apparently, Inspector 2, also known as Buster, ensured his dice were packaged purrrrfectly.

Pictures of three cats with a checkbox, a title of Inspector 1, 2 or 3 respectively, and some details on how to learn more about said inspectors

A fun little surprise that neither of us expected, but certainly caught our eye.

Take your Shopify store to the next level and add your own personality.

What are some ways you too can give a ray of sunshine to your customers? Let me know and I may highlight the experience you give to your customers.


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