User Research
Think you know who your users are? Let’s be sure so you can target your business and get those conversions. I’ll conduct user research to learn about who your customers are, what they think is most important and why they use your product.
Competitor Evaluation
In some cases, finding the potential users who haven’t converted, are more telling so we’ll find them too. I’ll look at your competitors and evaluate why they win and how you can compete.
UX & Customer Journey
I’ll follow the steps your customers go through on their journey from the homepage all the way through conversion and provide actionable feedback to make sure your site or product is performing at it’s best.
